Privacy Policy

Last updated: 1 January 2026

London Hotel ("we", "our", "us"), operating the website londonhotel.top, is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

London Hotel is operated by Harrington Hospitality Group Ltd, registered in England and Wales (Company No. 01298476). Our registered address is 45 Berkeley Square, Mayfair, London, W1J 5AT. You can contact our Data Protection Officer at supp@londonhotel.top.

2. Information We Collect

We may collect and process the following categories of personal data:

Contact information: your name, email address, postal address and telephone number when you contact us or submit an enquiry form.
Technical data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology identifiers on the devices you use to access this website.
Usage data: information about how you use our website, including pages visited, time spent on pages, referring URLs and other analytical data.
Cookie data: as described in our Cookie Policy.
Communications: records of correspondence when you contact us by email, phone or other means.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide requested information about our hotel and services.
To improve our website and ensure content is presented in the most effective manner for you and your device.
To analyse website usage and improve our online presence.
To comply with legal and regulatory obligations.
To send you information about our services where you have opted in to receive such communications.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Legitimate interests: improving our website and services, responding to enquiries.
Consent: where you have provided consent, such as for marketing communications or non-essential cookies.
Legal obligation: where processing is necessary to comply with our legal or regulatory obligations.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 24 months. Technical and analytical data may be retained for up to 36 months. We will securely delete or anonymise data when it is no longer required.

6. Sharing Your Data

We do not sell, rent or trade your personal data to third parties. We may share data with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose data where required by law or by a court of competent jurisdiction.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access — to request a copy of the data we hold about you.
Right to rectification — to request correction of inaccurate data.
Right to erasure — to request deletion of your personal data in certain circumstances.
Right to restriction of processing — to request we limit how we process your data.
Right to data portability — to receive your data in a structured, machine-readable format.
Right to object — to object to processing based on legitimate interests.
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at supp@londonhotel.top.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Our website uses HTTPS encryption. However, no internet transmission is completely secure and we cannot guarantee absolute security.

9. Cookies

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for full details of the cookies we use and how to manage your preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

London Hotel · 45 Berkeley Square · Mayfair · London · W1J 5AT · United Kingdom
Email: supp@londonhotel.top
Telephone: +44 20 7629 8888